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| What is Assertiveness? |
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Assertive vs Aggressive / Arrogance |
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Assertiveness and Team Management |
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Assertiveness and Customer Management |
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How to be Assertive and yet Polite
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Assertiveness and Time Management
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| Duration: 3 – 4 hrs ( Half-day) |
| Methodology: Activities, Role-Plays and videos accompanied by expert facilitation |
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